The second-hand marketplace Members Share Displeasure Over Size Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Social Media Response
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to review their products and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20β22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
A different user, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices after backlash from users.